HVAC & Plumbing FAQ

Clear Answers for Wichita Falls Homeowners

  • Why is my air conditioner not cooling the house?

    The most common causes are a dirty air filter, low refrigerant, or a blocked outdoor unit. Start by checking and replacing your filter if it’s dirty and making sure the outdoor condenser is clear of debris. If the system is still blowing warm air, it’s best to schedule a professional air conditioning repair so the issue doesn’t worsen.

  • How often should I change my air filter?

    Most homes should change filters every 1–3 months, depending on pets, allergies, and how often the system runs. Wichita Falls summers are long and hot, so your AC works harder than in many areas. A clean filter helps airflow, lowers strain on the system, and improves indoor air quality.

  • What maintenance should I do on my AC unit?

    Keep the outdoor unit clear of grass and debris, change filters regularly, and pay attention to unusual noises or weak airflow. Beyond that, professional service once a year is recommended to check refrigerant levels, electrical components, and system performance. Our Service Partner Plan includes seasonal tune-ups and reminders so you never miss your annual maintenance.

  • How often should air conditioners be serviced in Texas?

    At least once per year, ideally in the spring before heavy summer use. In North Texas, extreme heat can push systems hard, so routine inspections help prevent breakdowns during peak season. Preventive service is almost always less expensive than emergency repairs.

  • Why is my furnace blowing cold air?

    It could be something simple, like the thermostat set to “fan” instead of “heat.” Other causes include a dirty filter, ignition issues, or a safety switch being triggered. If basic checks don’t solve it, it’s best to have a technician inspect the system to ensure safe operation.

  • How often should I service my heating system?

    Once per year before winter begins. A fall heating check ensures burners, heat exchangers, and safety controls are operating correctly. Annual maintenance helps extend equipment life and reduces the risk of unexpected breakdowns during cold snaps.

  • What temperature should I set my thermostat in the Wichita Falls summer and winter?

    In summer, many homeowners aim for 76–78°F for a balance of comfort and energy savings. In winter, 68–70°F while you’re home is typical. Adjusting the temperature when you’re away can help reduce energy use without sacrificing comfort.

  • Why does my faucet keep dripping?

    A worn washer, cartridge, or valve seat is usually the cause. While it may seem minor, a dripping faucet can waste a surprising amount of water over time. Prompt plumbing repairs can prevent higher water bills and further wear.

  • What should I do if I suspect a slab leak?

    Signs may include unexplained water bills, warm spots on floors, or the sound of running water when everything is off. Turn off your water supply if possible and contact a professional for inspection. We provide slab leak detection services designed to locate the issue accurately and minimize disruption.

  • How can I prepare my pipes for a North Texas winter freeze?

    Insulate exposed pipes, disconnect outdoor hoses, and let faucets drip during extreme cold. Wichita Falls occasionally experiences sudden hard freezes, which can catch homeowners off guard. Taking preventive steps can help avoid burst pipes and water damage.

  • Do you charge extra for after-hours or emergency calls?

    We offer emergency service, including after-hours and holidays. Service Partner Plan members receive two emergency calls per year at no additional cost. We’ll always explain any applicable fees before work begins.