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Meet The Team

Mike Graham

Hello! I am Mike Graham, and I have been in the Heating & Air Conditioning industry since 1980. I opened Mike Graham Heating & Air Conditioning in April 1994 with one thing in mind and that was to provide the best customer service possible. Our culture is to make our customer’s experience as easy as possible. It also helps that I have amazing employees that love to come to work and make our customers smile.

Owner

Brandi Titus

Hi! My name is Brandi, and I have been in the Heating and Air Conditioning business for as long as I can remember. I am proud to say that Mike Graham is my Dad, and I was officially hired in June of 2007. I started out as a dispatcher and moved up to be the Office Manager and Marketing Manager. What I love most about my job is making every customer happy that they called Mike Graham Heating & Air Conditioning.

Office Manager/Marketing Manager

Sade Hendricks

My name is Sade. I have been with Mike since July 2013. Every day is a new learning experience for me. I am excited to grow further with this company! What I love about working for Mike is knowing our technician’s goal is to provide the most ethical treatment of our customers and to be proficient with everyone’s time. What I love most about my job is the opportunity I get to connect with each customer so that they know that I am passionate and genuine with the customer service I provide!

CSR

Rondel Campbell

Hi! My name is Rondel. I have been with Mike Graham Heating & Air Conditioning & Plumbing since 2016, My wife and I are proud parents of a new baby girl and my handsome son. I enjoy coming into work, because I get to face new challenges every day and no matter what comes up, I have a great support team here at Mike Graham’s.

Service Tech

Chris Johns

Hi! I am Chris. I have a little over 15 years experience in the Heating & Air Conditioning industry. I joined the Army in 1994-1999 and then joined the Mike Graham’s team in April 2001. I started out as a Service Technician and moved in to Sales. Now, I head both the Service and Sales Departments. Every day is new and exciting and I love being able to help our customers make their home more comfortable and affordable to live in.

Service and Sales Manager

Donnie Graves

Hi, my name is Donnie Graves. I have been with the company since January 2006. I have over 30 years experience in heating and air conditioning. I enjoy bringing my knowledge to work with me every day. I do my job to the best of my ability and make sure customer satisfaction is my number one goal.

Installer Team Member

Tony Russell

After working in residential and commercial construction most of my adult life, I chose to change careers. I have been in the heating and air conditioning industry since 2010. I believe I have finally found my passion. I moved to Texas in 1988 and married my wife in 2000; together we have raised an outstanding son who is currently serving with the Navy Seabees.

Jennifer

I have been with the company since June 2015. I have over 2 years experience in customer service. I enjoy bringing my knowledge to work with me every day. I do my job to the best of my ability and make sure customer satisfaction is my number one goal.

Dispatcher

If you are looking for a Professional Wichita Falls Air Conditioning Team then please call (940) 350-4049 or complete our online request form.

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    If you would like more information, you can contact us at 940-350-4049. Thank you!